Privacy Policy

DreamUtopia AI LLC ("DreamUtopia AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and mobile experience, including any related apps, content, and services (collectively, the "Service").

We designed this policy to align with major global privacy regulations, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using the Service, you agree to the practices described here. Please read this Privacy Policy together with our Terms of Service.

1. Who We Are

For purposes of applicable data protection laws, the data controller is:

DreamUtopia AI LLC

Contact: [email protected]

2. Information We Collect

We collect limited categories of information to operate and improve the Service.

2.1 Account Information

Username and display name
Email address
Password (stored using industry-standard hashing)
Account settings and preferences
Date of account creation

2.2 User Operations and Metadata

We retain data strictly related to how you operate the Service, not your generated results. This includes:

Feature usage and interaction events
Model selections and setting choices
Click paths and in-app navigation patterns
Session identifiers and timing information

Note: We do not store your user-generated outputs in our database. Outputs may be processed and delivered, but they are not retained by us for later retrieval.

2.3 Technical and Device Information

IP address, device identifiers, and device type
OS, browser/app version, screen size and language
Network type and general connection diagnostics
Crash logs and error reports

2.4 Communications

Support emails and responses
Feedback and surveys you submit

2.5 Cookies and Similar Technologies

We use cookies or similar technologies to authenticate sessions, remember preferences, and analyze basic usage. You can usually manage cookies via your browser or device settings. Disabling certain cookies may affect core functionality.

2.6 Payments

We only support cryptocurrency payments. We do not store payment card numbers or banking details. When you make a crypto payment, the transaction is processed by third-party providers, and we may receive minimal transactional metadata (e.g., a transaction ID/hash, amount, plan purchased) for reconciliation and fraud prevention.

3. How We Use Your Information

We process personal data for the following purposes:

To provide, operate, and maintain the Service (contract necessity)
To secure the Service and prevent fraud or abuse (legitimate interests)
To analyze and improve performance, features, and usability using aggregated or de-identified data (legitimate interests)
To communicate important updates and respond to support requests (contract necessity/legitimate interests)
To comply with legal obligations and lawful requests (legal obligations)

We do not keep your generated outputs in our database. We may use de-identified, aggregated operation-level metrics (not the actual generated media) to understand usage patterns and enhance stability and safety.

4. User-Generated Inputs and Outputs

We process your prompts and inputs to deliver the requested functionality.
We do not save your generated outputs in our database. Any output persistence on your end (e.g., downloaded files) is your responsibility.
For safety and reliability, limited transient processing may occur during delivery, but outputs are not retained by us for later retrieval.

5. Sharing and Disclosures

We do not sell your personal data. We may share data with:

Infrastructure and cloud hosting providers that enable the Service to run
Security and anti-fraud vendors to protect accounts and systems
Analytics and logging tools using aggregated or de-identified data
Customer support platforms to manage inquiries and responses
Crypto payment processors to facilitate transactions (we do not store payment card or banking details)
Law enforcement, regulators, or courts where required by law
Parties involved in a business transaction, such as a merger or acquisition, subject to appropriate safeguards

6. International Data Transfers

Your information may be stored and processed in countries other than where you reside. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses and technical/organizational measures to protect your data.

7. Your Privacy Rights

Depending on your location, you may have rights over your personal data, including:

Access, correction, and deletion
Restriction or objection to certain processing
Data portability
Withdraw consent where processing is based on consent

California residents may also have rights of access, deletion, and to opt-out of certain data sharing. EU/UK residents may have additional rights under the GDPR, including the right to lodge a complaint with a supervisory authority.

To exercise any rights, contact us at [email protected]. We will respond within the timelines required by applicable laws.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect your data, including:

Encryption in transit and at rest (where applicable)
Strict access controls and authentication
Regular security reviews and logging
Password hashing

No method of transmission or storage is 100% secure, but we continuously improve our protections to mitigate risks.

9. Data Retention

Account data is retained while your account is active and for a reasonable period afterward to comply with legal or operational requirements.
Operation data and metadata are typically retained for a limited period (for example, around 90-180 days) unless needed for security investigations or legal compliance.
We do not retain user-generated outputs in our database.
Minimal crypto transaction metadata may be retained for compliance, anti-fraud, and accounting purposes.

10. Children's Privacy

The Service is intended for individuals 18 years of age or older (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If we learn that we have collected such information without verifiable parental consent, we will promptly delete it.

11. Third-Party Links and Services

The Service may link to third-party websites, apps, or services we do not control. Their privacy practices are not covered by this policy. We encourage you to review their privacy policies before providing any personal information.

12. Geographic Limitations

As outlined in our Terms of Service, the Service may be unavailable in certain jurisdictions. If access to the Service is restricted in your location, you should not use the Service.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and, for material changes, provide additional notice (e.g., via email or in-app messages). Your continued use of the Service after any changes become effective signifies your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:

Email: [email protected]

Company: DreamUtopia AI LLC